[Az-Geocaching] Help locating a Magellan GPS Contact at theirCalifornia HQ

[Joe Geremia]

It locks up with a blue screen. They admitted the are having firmware issues
on the last repair.

-----Original Message-----
From: az-geocaching-bounces at listserv.azgeocaching.com
[mailto:az-geocaching-bounces at listserv.azgeocaching.com] On Behalf Of Guy
Aldrich
Sent: Thursday, November 15, 2007 8:07 PM
To: listserv at azgeocaching.com
Subject: Re: [Az-Geocaching] Help locating a Magellan GPS Contact at
theirCalifornia HQ

What is wrong with the unit ?

On Nov 14, 2007 10:40 PM, Joe Geremia <atl390 at cox.net> wrote:
>
>
>
>
> I need your help for a contact name / e-mail or phone number at Magellan.
I
> want to communicate with an ACTUAL person and not someone in India and
their
> Customer NO Service department.
>
>
>
> Without going into the whole 5 month story, I have had many issues with my
> Magellan Explorist XL. When it works, it is Fabulous. Otherwise it is
hardly
> a pretty paperweight.
>
>
>
> Anticipating some of your questions:
>
> I have sent it in 2 times already.
>
> The first time it was in the return mail 20 hours after I received it.
>
> 1 return was a refurbished model which in turn now prevents the original
> dealer from accepting it on behalf of Magellan.
>
> Magellan has had it either in their possession/shipping process: 55+/-
days
>
> I have had a useable product in my possession:  45+/- days
>
>
>
> Please offer any help you can. I am making one last attempt a owning a
> quality, dependable product. After this, a no holds barred review will be
> posted on our forums, websites and listserv.
>
>
>
> Respectfully,
>
>
>
> CachingCop    aka Joe Geremia
>
>
>
>
>
>
>
>
>
>
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