[Az-Geocaching] Garmin repair?

Bill Burkett listserv@azgeocaching.com
Mon, 16 Jun 2003 16:29:44 -0700


I'd go to Bronco One, too.  But you might want to send an e-mail to Garmin
Tech Support.  I've found them very helpful with questions I couldn't get
answered from the manual or Web site.



 -----Original Message-----
From: 	az-geocaching-admin@listserv.azgeocaching.com
[mailto:az-geocaching-admin@listserv.azgeocaching.com]  On Behalf Of Scott
Sparks
Sent:	Monday, June 16, 2003 2:16 PM
To:	az-geocaching@listserv.azgeocaching.com
Subject:	[Az-Geocaching] Garmin repair?

Does anyone know of a local shop that can repair a Garmin 12XL GPS
reciever?  Mine has been giving me fits lately.  It keeps losing all
it's data (i.e. all the waypoints and routes that I painstakingly enter)
when I turn the unit on. I get error messages like "ALL DATA LOST"  and
"MEM BAT LOW."  I believe the unit has an internal lithium battery it
uses to power the volatile memory (so the data isn't lost when you
change the main batteries) but I can see no easy way to open the unit to
replace the internal battery.   The unit is more than two years old so
warranty repair is out of the question.  I'm looking for a local shop
that can do the repair so I don't have to ship it off for God knows how
long.  Or, has anyone had the exact same repair done and how much did it
cost you to ship it back to Garmin to have it repaired?  Somebody at the
event cache Saturday told me it cost $70 to ship theirs back for repair
but that's about half the cost of a new unit.  It's also about twice as
much as this type of repair ought to cost.  I could do it myself if I
could get the case open without destroying it.  Any thoughts or inputs?

-- Team Sprocket

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